Shelter House Manager
Talentworks is proud to be partnering with Shelter Nova Scotia, a not-for-profit charitable organization that supports people in times of crisis and transition. They believe in a community where everyone has a safe and affordable home. With six facilities in the HRM, they provide shelter as well as mental health and addiction services to over 1,300 people annually.
We are searching for a Shelter House Manager for one of their emergency shelters, Barry House, which accommodates up to 17 guests who identify as female, transgender & non-binary. As the Shelter House Manager, you will be responsible for overseeing the operation of the facility, supervision of the frontline workers, and the provision of service to guests. As a member of the management team, you will have an exceptional understanding of the policies and procedures of Shelter Nova Scotia and will model behavior that is in line with the mission, vision, and values of the organization.
What you’ll do
- Scan the horizon and make recommendations for changes to Shelter Nova Scotia and facility specific policies and procedures.
- Ensure that guests are provided with effective service that is congruent with Shelter Nova Scotia’s vision and values.
- Manage all activities related to personnel including program procedures, hiring, performance management, team building, professional development, administration of the Collective Agreement, and scheduling.
- Schedule and monitor the on-call function; respond to and support urgent issues 24/7.
- Meet with the OH&S Representative monthly and follow up to ensure action plans are implemented.
- Complete daily inspections and ensure regular maintenance of facility and equipment; make recommendations for capital projects as required.
- Monitor the existing service contracts such as pest control, garbage removal, snow removal, etc. to ensure service levels are being delivered.
- Provide input into the annual budget process.
- Make fiscally responsible decisions by ensuring expenditures are within the current fiscal budget.
- Attend community meetings as a Shelter Nova Scotia representative and liaise with community partners to maintain positive relations.
- Perform frontline responsibilities as required.
What we need from you
- Bachelor’s degree in Social Work, Nursing, or Human Services from a recognized educational institution or equivalent education and experience. Social Work education preferred.
- Minimum 3 years’ supervisory experience in the professions of community corrections, homelessness, and housing, and/ or mental health and addictions. Concentrated education and experience in mental health and addictions programs is considered an asset.
- Experience and working knowledge of coaching, supervising, and mentoring front line workers in crisis driven environments.
- Certification in the following or the ability to obtain: Standard First Aid/ CPR Level “C”; Non-Violent Crisis Intervention; Applied Suicide Intervention Skills Training (ASIST); Workplace Hazardous Materials Information System (WHMIS); Safe Food Handlers certification.
- Ability to successfully pass the Child Abuse Registry check and/or Government of Canada Personnel Screening.
- Basic level of proficiency in Microsoft Office Suite (Explorer, Word, Excel, Outlook).
- Experience with interviewing, counseling, and intervention techniques.
- Knowledge of NS Department of Community Services and other government and community resources is considered an asset.
- Knowledge of HIFIS is an asset.
Hours of Work
Monday – Friday, 9 a.m. – 5 p.m. with some flexibility. Although the working hours will generally amount to approximately 40 hours per week, the position will require that you respond to a variety of administrative and operational needs for which further hours may be required.
- 4 weeks’ vacation
- Health & Dental care
- Vision care
- Paid sick time
- Disability insurance
- Employee assistance program
- Life insurance
- RRSP match
If you are interested in this opportunity to see the direct impact of your work and truly make a difference in the lives of those in your community, please submit your application by emailing Nancy Josselyn at email@example.com
We encourage applications from African Nova Scotians, Indigenous People, and Other Racially Visible Persons, Members of the 2SLGBTQIA+ Community, and Persons with Disabilities. If you are a member of one of the equity groups you are encouraged to self-identify and share your pronouns.