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Career Opportunities

Inside Sales Representative

Inside Sales Representative

Posted: Sackville, NB

Talentworks is presently working with our client, voted one of Canada's Best Managed Companies for 5 years, who are looking for an Inside Sales Representative to join their team! The successful candidate for this role will enjoy problem solving and improving internal sales administration processes. This person will utilize their technical service expertise to provide a strong working relationship with their customers by providing solutions, taking product orders, assisting customers with their selections, troubleshooting customer issues, answering customer inquiries, responding to billing issues, supporting the sales team and ensuring satisfaction of existing customers.   

Responsibilities:

  • Responds in a timely and professional manner to customer inquiries, including taking orders, providing information and solutions, and referring to others as required.
  • Responsible for sales support activities including on-line tender searches; assisting and executing sales strategies, generating sales leads, maintaining accurate records; and contributing to annual sales goals.
  • Issue purchase orders to suppliers and coordinate to ensure on time delivery.
  • Receives and tracks customer feedback using the Customer Relationship Management System. Ensures the resolution of customer complaints and inquiries.
  • Proficient in Visual Manufacturing to enter orders, material receipt into inventory and invoicing customers.  Aligns demand with inventory and production capacity to maximize efficiency.
  • Assist the Regional Engineer and Technical Sales Team as required.
  • Supports other team members during peak call activity, vacations, and absences.
  • Responsible for providing feedback on key customer information to Sales, Marketing, and Production.
  • Provide value-added proactive solutions and responses to clients’ requests.
  • Identify and refer any opportunities, which arise from client queries, to other Departments or Regions as necessary.
  • Ascertain trends or repetitive occurrences to enable permanent resolution of issues that could be rectified by process enhancement.

Qualifications:

  • Civil Technologist program degree or diploma required.
  • Previous experience with Civil Construction product sales. 
  • Excellent organization and time management skills.
  • Ability to work independently and follow task to completion.
  • Strong interpersonal skills.
  • Strong analytical problem solving skills.
  • Fluent use of Microsoft office (Excel, Word, and Outlook)
  • Knowledge of AutoCAD is preferred.
  • Knowledge of ERP system is an asset.
  • Strong understanding of Sales and Marketing.
  • Strong written and oral communication skills.

If this sounds like an opportunity you are interested in, apply today!

Talentworks appreciates all applicants, however only those selected for an interview will be contacted.

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